be in the know.

Please see the below information about the following services that we offer. 
If the answer to your question isn't found below, please email us at


We want you to be happy with every element of your Bishop Botanical experience. If you are not satisfied with your selection, we do not wish for it to gather dust or disappointment. Please contact us within 5 days of purchase at


We welcome the opportunity to work alongside you to explore if we can facilitate a match with your unique needs and the product you’ve chosen, or to arrange for a stress-free exchange or credit, so you might discover something you fully adore. A receipt must accompany the item and all original packaging must be in-tact upon exchange. 

  • Exchanges, and gift certificate credit are available only for purchases made at Bishop Botanicals store.

  • International shipping charges, customs fees, or taxes are not eligible for credit and do not count towards gift certificate value.

  • Once a custom product or essential oil product has been opened or sampled it can not be returned for exchange or credit.

  • Nebulizer products, once used can not be returned for refund or store credit unless defective.

Custom orders for product are considered non-refundable and can not be exchanged or eligible for credit.

Any questions, please email:


Bishop Botanical spa services are for guests 19 years of age or older and may be asked for valid identification.

Rates are per person and taxes are not included. Prices of spa services are subject to change at any time and without notice.


Changes and cancellations to spa service appointments can be made with 48-hour cancellation notice to help us re-schedule your appointment, subject to space availability.  After that no changes or cancellations can be made. Any cancellation with less than 4 hours’ notice will incur a 50% cancellation fee. A full fee will be imposed for a “no-show”.

We ask that guests of our spa services arrive 15 minutes prior to their appointment. A late arrival will result in a shortened treatment to accommodate other guests fairly. Guests are provided with slippers and a robe for their treatments. We offer a full-service powder room including brushes, cosmetic cotton swabs, cotton balls/pads, hair dryer, towels and more. We do not have a shower on-site.

  • We recommend that no jewellery be worn for treatments. The management and staff accept no responsibility for the loss of money or valuables of any kind brought onto the premises.

  • Please switch your cellular phones and electronic devices off or to silent mode.  This treatment is for you to relax and unwind.

  • Treatment packages are non-refundable. Unused portion of the packages are non-transferable or non-exchangeable for another time.

Treat a friend or loved one to an indulgent experience. Gift certificates are available for purchase.

Please contact us for more details.


The spa treatments, services and/or facilities received or utilized at Bishop Botanicals are intended for general purposes only and are not intended to be a substitute for professional medical treatment for any condition, medical or otherwise, that guests may have. Guests will fully indemnify and hold harmless Bishop Botanicals, its holding company(ies), affiliates, subsidiaries, representatives, agents, staff and suppliers, from and against all liabilities, claims, expenses, damages and losses, including legal fees (on an indemnity basis), arising out of or in connection with the spa treatments, services and/or facilities.


The information shared by Bishop Botanicals on this site or otherwise, is not intended to diagnose, treat, cure or prevent any disease. Bishop Botanicals products are not intended to be drug products that diagnose, treat, cure, or prevent any disease or condition. 


The information shared on this website is not intended or implied to be a substitute for professional medical advice, diagnosis or treatment. Please confirm any information obtained on this website with other sources, and review all information regarding any medical treatment or medical condition with your physician. Never disregard any medical advice or delay seeking medical treatment. 

  • This website and Bishop Botanicals does not provide professional medical advice.

  • Please consult your physician for all medical inquiries.

  • Bishop Botanicals products are not a medication.

  • Any recommendations accepted by a purchaser are accepted entirely at the purchasers risk.

By purchasing Bishop Botanicals products you accept responsibility to check with a professional before using any products that may interfere with drugs or medical conditions, or that may interfere with your personal situation and/or specific personal considerations and/or personal condition(s).

By purchasing our products you recognize and accept the fact that that some natural ingredients, essential oils in particular, may still cause sensitivity in susceptible individuals and that Bishop Botanicals will not be held responsible for such occurrences.

Bishop Botanicals products are not made in a nut-free environment and can not recommend the use of our products for anyone with nut allergies.

As with all allergies, carefully read the full ingredient lists on our website as well as on product labels before using Bishop Botanicals products to determine their suitability for you and check with a professional before doing any patch tests or using any of our products to avoid potential reactions.

We encourage users to performing a patch test on the skin for possible reactions.

Discontinue the use of Bishop Botanicals products if any irritation or adverse reactions occur.  Additionally, Bishop Botanicals is not responsible for any harm caused to the body as a result of use of our products, and by purchasing Bishop Botanicals products you accept full responsibility for the use of those products and any outcomes that occur from such use.

Bishop Botanicals accepts no responsibility for incorrect use of information or products.

Smoking, illegal narcotics and the consumption of alcohol within the premises are prohibited.

  • Call Customer Service:

  • Monday-Friday - 11:00 am - 5:00 pm (excluding Bank Holidays)

  • Saturdays -11:00 am - 4:00 pm

  • 705-718-4112

  • Wholesale (call for inquiries)


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